Welcome to your global hotel consultancy partner – Mansa Hotel Consult.
Your global specialist consultant
in luxury, destination driven and resort type hospitality experiences.
Based in EU yet registered in both Canada and Taiwan,
we provide a truly global opportunity for collaborations and meeting your needs.
Luxury Hospitality Business in our modern settings
The modern scene of luxury hospitality requires even more than ever, from staff, design and organizational culture, in order to succeed in the market – No matter if it is low scale luxury or high-end luxury in the UHNWI segment.
The strategic planning, hiring decisions and service design, are all setting considerably higher demands, than was seen even 10 years ago.
As such, the responsibilities for proper design and processes, placed at the management throughout the organizational chain, is higher than ever and still increasing.
At Mansa Hotel Consult, we are specialized in leading your property to success, through mentoring, strategy planning, service development, HR- and management planning.
All properties are taken and worked with on a property by property basis, from preliminary research to strategy development, service planning and implementation.
Based on research – Executed in practitioner customs.
The consultancy works globally with Europe, Canada & Eastern Asia as the main base points.
Your Needs
Any collaboration starts with you!
We always offer an in depth start up range of 1 to 5 sessions, to investigate and develop on your needs. The sessions are taken via digital meetings or in person, depending on your wishes – We come to you, when you need us to.
Through a range of sessions, we develop on the state of your property, your team, your stakeholder situation, the market situation, guest impressions and feedback.
Mystery guesting is a preferred approach for us to experience your property up close, if we aren’t working from a pre opening phase.Getting in deep, seeing the status of where your property is, is at all times, the preferred approach for getting the reflections on your needs – our direction.
Together, we create unforgettable culture & places, instead of unimaginative hotel spaces.
The Process
Once your needs are identified and confirmed, the process kicks off. Most collaborations tend to stretch for one full fiscal year or longer.
We ensure, that you have the time and capabilities for high season, while we work intensively on improving in low occupancy stretches with you.
Together, we set the plan, for when to…
1. Strategize
2. Plan
3. Develop
4. Implement
5. Evaluate
As your guest experiences are the most valuable assets you generate in order to create more business, we will never jeopardize the guest experience by rushing decisions or implementations. Even express processes, are driven with the utmost care for the effects of changes.
We offer our services, from start till finish, as our quality becomes a key cornerstone, in you delivering the best experience to your guests and ROI to your stakeholders.
“Getting you proven results in the Hospitality sector
–
With your guests, for your experiences”
The Consultant & Associates
With 20 years of experience across industry from restaurant floors to rooms division and back office development as well as management and leadership, mixed with hospitality university professor experience and a global network of hospitality academics, the consultancy has a local contact any place that you’re located and a strong experience across all fields of the sector.
Whether you’re looking at property design, service development or cultural changes, we know the right specialists to drag in, should we not be able to offer the right competencies in-house.
Mansa Hotel Consult 